Thank you for your interest in retailing our collection! Please find here below our wholesale policies. If you need any help, don't hesitate to get in touch with us.
ORDERING
We do not set a minimum purchase amount for your first order, so feel free to order the quantity you desire. Jaleo re-orders can be placed at any time and for any amount. To place your order, please contact us by email at [email protected].
RETAILING
Jaleo items cannot be sold online, on any platform nor commercial website. The items sold in stores must be sold at the Recommended Retail Price, and never for less than the prices listed on our website.
PAYMENTS
Wholesale orders have to be paid by bank transfer within 90 days from the purchase date. For all overdue invoices, late payment penalties will be applied in conformity with applicable legislation.
SHIPPING
Wholesale orders are shipped all over the world. Delivery fees are calculated depending on purchase quantity and delivery address. For any shipping information before placing your order, please inquire with us.
CANCELLATIONS
We do our best to ship items within 3 business days. Accordingly, the window for cancelling orders is very short. If your cancellation request is entered before processing your order, we can cancel your order for a full refund; once the order is in process, we can no longer cancel it.
RETURNS & EXCHANGES
Wholesale orders cannot be returned or exchanged.
DAMAGED ITEMS & ORDER ERRORS
Although each product is inspected before shipping, it may be possible to receive a damaged item. In addition, due to human error, order mistakes are also possible. For these reasons, it is important to open & inspect your items as soon as you receive your delivery and to notify us within 3 business days if there is anything wrong with your order.
ORDERING
We do not set a minimum purchase amount for your first order, so feel free to order the quantity you desire. Jaleo re-orders can be placed at any time and for any amount. To place your order, please contact us by email at [email protected].
RETAILING
Jaleo items cannot be sold online, on any platform nor commercial website. The items sold in stores must be sold at the Recommended Retail Price, and never for less than the prices listed on our website.
PAYMENTS
Wholesale orders have to be paid by bank transfer within 90 days from the purchase date. For all overdue invoices, late payment penalties will be applied in conformity with applicable legislation.
SHIPPING
Wholesale orders are shipped all over the world. Delivery fees are calculated depending on purchase quantity and delivery address. For any shipping information before placing your order, please inquire with us.
CANCELLATIONS
We do our best to ship items within 3 business days. Accordingly, the window for cancelling orders is very short. If your cancellation request is entered before processing your order, we can cancel your order for a full refund; once the order is in process, we can no longer cancel it.
RETURNS & EXCHANGES
Wholesale orders cannot be returned or exchanged.
DAMAGED ITEMS & ORDER ERRORS
Although each product is inspected before shipping, it may be possible to receive a damaged item. In addition, due to human error, order mistakes are also possible. For these reasons, it is important to open & inspect your items as soon as you receive your delivery and to notify us within 3 business days if there is anything wrong with your order.